Pingstreet Privacy Statement

Last Updated: September 21, 2015

eSolutionsGroup Limited, the creators of Pingstreet, believes in the personal right to privacy, and is respectful of your rights in this regard. Pingstreet will only collect information vital to the functionality of the application and some basic analytics information to allow us to continue improving the program.

  • Once you sign in to a municipality, your unique device ID is sent to the Pingstreet server so that update notifications and municipality notifications can be delivered to you. You can disable these notifications at any time using the settings page accessible via the "Gear" icon in the top right hand corner of the Pingstreet Dashboard.
  • If you sign up for any optional notifications, your location as a latitude and longitude, and the details of the notification you would like to receive are collected and stored so that we can send you the appropriate notification. You can disable these notifications at any time using the settings page accessible via the "Gear" icon in the top right hand corner of the Pingstreet Dashboard.
  • If your municipality is not available and you choose to let us know you would like Pingstreet, your location and address (if typed in) is securely transmitted to Pingstreet servers so that we can let municipal decision makers know that people within the area would like Pingstreet
  • Page visits within Pingstreet are recorded solely for analytics purposes but cannot be tied back to an individual as only a unique “device id” is transmitted to Pingstreet servers. The type of device being used such as the user agent and device type (Windows Phone, IOS, Blackberry 10, etc) is also stored. These analytics are viewable by the Pingstreet client (municipality) as well as eSolutionsGroup Limited.
  • When a problem report is submitted within Pingstreet, the Pingstreet servers relay the information to the municipality and may keep the report information in the Pingstreet database so that the municpality can review it from their secure portal.

  • All data noted above that is transmitted to the Pingstreet servers is transmitted over the HTTPS secure protocol.

    Under no circumstances will eSolutionsGroup provide collected information to any third party with the exception of the analytics noted above unless compelled by a court order or applicable law.